Privacy Policy

Last Updated: February 7, 2026

SabKiShiksha ("SabKiShiksha", "we", "us", "our") operates the website https://sabkishiksha.com ("Site"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Site and services, including counselling sessions and training programs.

By accessing or using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

When you interact with our Site, you may provide us with:

• Name (first and last name)
• Email address
• Phone number

Typical situations where you provide this information include:

• Filling out contact or enquiry forms
• Booking counselling sessions
• Registering for teacher training or other programs
• Subscribing to updates or newsletters

1.2 Information Collected Automatically

When you visit our Site, we automatically collect certain information using cookies and similar technologies, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on pages
• Referring/exit pages
• Date and time of your visit

This information is generally aggregated and used for analytics, security, and improving our services.

2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Operate and secure the Site
• Understand how visitors use the Site
• Improve content and user experience
• Display advertisements, including personalized ads

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of some parts of the Site.

3. Analytics

We use analytics tools such as Google Analytics to understand how visitors use our Site, measure traffic, and improve performance.

Google Analytics may collect information such as your IP address, device information, and on-site behavior.
You can learn more about how Google uses data here: https://policies.google.com/privacy
You can opt out of Google Analytics by using the browser add-on provided by Google.

3a. WhatsApp Channel & Messaging

We operate a WhatsApp Channel for broadcasting educational updates, admission alerts, and news. Please note:

• When you join our WhatsApp channel, your mobile number is processed by WhatsApp (Meta Platforms). Please review WhatsApp's Privacy Policy.
• We do not store your WhatsApp number on our own servers. Channel subscribers are managed entirely through WhatsApp's platform.
• If you contact us directly via WhatsApp for counselling queries, your name and phone number may be retained internally for the purpose of responding to your inquiry and providing booked services.

3b. Google Forms & Enquiry Submissions

We use Google Forms to collect enquiries, registration data, and feedback from visitors. Please note:

• Data submitted via Google Forms is stored on Google's servers and governed by Google's Privacy Policy.
• Information you submit (such as your name, phone number, child's details, and query) is used only to respond to your enquiry or provide the service you requested.
• We do not share your form submission data with third parties for marketing purposes.

4. Advertising and Google AdSense

We display advertisements on our Site using Google AdSense and possibly other ad networks.

• Third-party vendors, including Google, use cookies to serve ads based on your prior visits to our Site and other websites.
• Google's use of the DART cookie enables it and its partners to serve ads to you based on your visit to our Site and/or other sites on the Internet.

You may opt out of personalized advertising by visiting: https://policies.google.com/technologies/ads

We do not control the cookies used by third-party advertisers. You should review the respective privacy policies of these third-party ad servers for more information on their practices and instructions on how to opt out.

5. Emails and Communications

We may use your email address and/or phone number to:

• Respond to your queries and counselling requests
• Confirm and manage bookings for counselling sessions or programs
• Send updates about school admissions, teacher training, and education-related content
• Send promotional or marketing communications related to our services

You can opt out of marketing emails at any time by using the unsubscribe link in the email or by contacting us directly. Transactional or service-related emails (such as booking confirmations) may still be sent even if you opt out of marketing emails.

6. Payments

For paid counselling sessions, training programs, or related services, we may accept payments through third-party payment providers such as Paytm.

• Payment transactions are processed directly by the payment provider.
• We do not store your full payment card details on our servers.
• The payment provider may collect and process your payment information in accordance with its own privacy policy.

You can review Paytm's Privacy Policy here: https://webappsstatic.paytm.com/webapps/pages/privacy.html

7. How We Use Your Information

We use the information we collect for purposes including:

• Providing and improving our services and content
• Responding to your enquiries and providing counselling or support
• Managing bookings and payments
• Sending you educational and promotional communications (where permitted)
• Monitoring and analyzing usage and trends to improve the Site
• Detecting, preventing, and addressing technical or security issues
• Complying with legal obligations

7a. Paid Services & Refund Policy

SabKiShiksha offers paid services including 1-on-1 counselling sessions, webinars, and digital resources. Regarding payments and refunds:

• Non-Refundable: All fees for booked counselling sessions, webinars, and digital products are non-refundable once the service has been rendered or the booking has been confirmed.
• No Guarantee of Outcomes: Paid services are for guidance only. Fees paid do not guarantee school admission, EWS/DG lottery selection, or any specific outcome.
• Payment Processors: Payments are processed through third-party platforms (e.g., Paytm, UPI, Razorpay). We do not store your full card or banking information on our servers.
• Disputes: For any billing disputes, please contact us at sabkishiksha.in@gmail.com within 7 days of the transaction.

8. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information.

We may share your information with:

• Service providers who help us operate the Site and deliver services (e.g., analytics providers, email service providers, payment processors, hosting providers), only to the extent necessary to perform those services.
• Advertising partners (such as Google AdSense) for displaying ads.
• Law enforcement or regulatory authorities where required by applicable law, court order, or legal process, or to protect our rights, property, or safety and that of others.

9. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration, including:

• Use of SSL/HTTPS where applicable
• Access controls and limited access to personal data
• Secure payment processing via third-party providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

10. Data Retention

We retain personal information for as long as necessary to:

• Fulfill the purposes described in this Privacy Policy
• Comply with legal, accounting, or reporting obligations
• Resolve disputes and enforce agreements

When data is no longer required, we will delete it or anonymize it in a secure manner.

11. Your Rights and Choices

Depending on applicable law, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information (subject to legal obligations)
• Object to or restrict certain processing activities
• Opt out of marketing communications

To exercise these rights, please contact us using the details provided below.

You can also manage cookies through your browser settings and opt out of personalized advertising using tools provided by ad networks.

12. Children's Privacy

Our Site and services are primarily intended for parents, guardians, teachers, and adult users.

We do not knowingly collect personal information from children under the age of 13. If you believe that a child under 13 has provided us with personal information, please contact us so that we can delete such information as soon as possible.

13. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of such external sites. We encourage you to review the privacy policies of any third-party websites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

Your continued use of the Site after any changes are made constitutes your acceptance of the revised Privacy Policy.

15. Contact Us

13. Indian Law & Compliance

This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000 and its related rules (including the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011). By using our Site, you consent to the processing of your information in India in accordance with applicable law.

We are committed to complying with India's evolving data protection framework, including future requirements under the Digital Personal Data Protection Act, 2023 (DPDPA), as they come into effect.